THE OPPORTUNITY
San Francisco Housing Development Corporation (SFHDC) – a 33-year-old housing and community development corporation– seeks an experienced retail and operations professional to help launch and run “In The Black,” a Black-led marketplace in the Fillmore/Western Addition. In The Black is a creative and entrepreneurial marketplace providing affordable retail and shelf-space to over 20 Black-owned businesses. Black entrepreneurs can engage with In The Black through pop-ups, event activations, selling products on the marketplace’s e-commerce website, or by subleasing space on a permanent basis. In The Black will provide affordable retail space to hundreds of Black-owned businesses over the next decade. The start date for this position is immediate.
POSITION SUMMARY
Reporting to the Marketplace Manager, the Retail Sales Associate will be responsible for helping to execute the day to day operations at In The Black, including engaging with customers and processing sales transactions. We are looking for retail associates to provide excellent customer service to patrons and support us with the following job responsibilities:
- Greeting customers when they walk through the door
- Building rapport through conversation and honest recommendations
- Ringing up sales and arranging for delivery or pick-up of the customer’s order
- Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
- Collaborating with fellow team members to keep the sales floor area clean and organized at all times
- Learning about the various businesses and products featured in store to effectively sell them
- Keeping the store clean and organized
OTHER QUALIFICATIONS
- Lived experience or prior professional experience working within communities of color is highly valued;
- Personal qualities of integrity, credibility, and unwavering commitment to SFHDC’s mission and supporting low- and moderate-income communities of color.
WORK SCHEDULE: Project-based position with part-time or full-time options. Depending on the project’s needs, you may be required to work after regular hours, including evenings and weekends. Minimum one-year commitment.
HOURLY WAGES AND BENEFITS: Hourly wage starts at $20/hr. Excellent benefits, including 100% health care coverage, life insurance, Flexible Spending Account, retirement plans, vacation time, and sick leave.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
NOTICE: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. SFHDC reserves the right to change, add, delete, upgrade or downgrade the position as dictated by business necessity at any time with or without notice.
HOW TO APPLY:
Please submit a current résumé, Employment Application, and cover letter that responds to the following questions:
- Describe one unique skill or quality that you possess that sets you apart from other candidates for this position.
- What type of experience do you have working in low-income communities of color, and performing administrative duties?
- Why are you interested in this position?
Note: The Employment Application may be found at https://sfhdc.org/careers/
Applicants will be screened on a rolling basis.
SFHDC does not discriminate on the basis of race, color, gender (including actual or perceived gender, and gender identity), sexual orientation, age, marital status, medical condition, religious affiliation, veteran status, national origin, citizenship status, mental or physical disability, or any other characteristic protected by applicable state, federal or local law. SFHDC will consider qualified applicants with criminal histories in the manner consistent with the requirements of the San Francisco Fair Chance Ordinance. If you need a reasonable accommodation in order to apply for a job, please let us know. If the reason you need an accommodation is not obvious, we may ask for documentation confirming your functional limitations.
The San Francisco Housing Development Corporation
is an Equal Opportunity Employer/Drug Free Workplace and is committed to the belief that each individual is entitled to equal employment opportunity.
